Returns/Exchanges

We stand behind our products

 If you are not completely satisfied with your purchase for any reason, please email us at info@charmfulimpressions.com to arrange a return or exchange. Returns and exchanges are accepted within 14 days of purchase. 

We will refund the original price, including postage. Return shipping costs are the buyer’s responsibility. We issue a refund once the returned item has been received by us. Therefore, we suggest the buyer arrange for delivery confirmation of the item.

We do not accept returns for discontinued items, or customized items. These items are final sale. 

Please kindly note that items must be returned with original packaging intact, otherwise they are non-refundable and will not receive a refund or store credit.

Please allow up to one week for us to process your return after it arrives.